Cleveland Clinic InterContinental Suites: Cleveland Hotel Guide

“Not kid friendly. We chose this hotel because my daughter had her appt friday, so we decided to spend the weekend to let her relax before our 3 hour ride home, well my youngest(2) was crying because she was tired and in a new space, and the one with medical issues was crying from being tired from her appts and testing friday.... well we were kicked out of the hotel. I don't recommend if you have children, oh and I asked to be refunded for the night seeing that we left shortly after normal check out(4hours) and the funds are still withdrawn from my account.”

“Very convenient location connected to Cleveland Clinic Hospital with skyway interconnecting walkways. Everyone was very kind, caring, helpful, and friendly. I stayed on the club floor which made things even more convenient with beverage food and snack options all day / evening.”

“Run away. This place is disgusting and a total rip-off. I booked in a hurry due to needed testing at the clinic. Big mistake. The hotel is old, overpriced, run-down and not befitting of the IC brand in any way. The first room they put me in wouldn't adjust to above 67 degrees. I then went and stepped in water on the bathroom floor. The toilet was leaking. Absolutely gross. Opened the fridge and if was all melted and polling water on the shelves...disgusting. I should have moved hotels, but wasn't worth the hassle given I needed to be focused on my testing, etc. Asked to be moved to a different room (I must say the staff was very accommodating, but did not apologize - acted like it happened constantly). New room was equally run down. The door sticks so bad it makes a horrendous noise every time I open it. Ironically, the Holiday Inn Express right down the road is MUCH nicer and cheaper at that. Hopefully this will save someone from making the same mistake.”