FairBridge Inn & Suites East of Cleveland: Cleveland Hotel Guide

“The worst hotel I have ever stayed in. When we first walked in you got hit with cigarette smoke. When we were given our room number we went to go get our room and the key wouldn't work, we went back to desk to get the key fixed and when we returned to the room again, it still didn't work. We thought we heard someone so we knocked and someone was in the room that the front attendant gave us. We then went back up to the desk another time and the attendant gave us another room which wa supposed to be a non smoking room and it reeked like smoke. This hotel has smoking and non smoking rooms right next to each other which makes no sense because they share the same ventilation system. Once we got into the room the lights didn't work, we messed with a switch a few times and they finally turned on, then the first thing we notice were 4 large white stains on the bed. Then the bathroom has some kind of red splatter on the wall, I have no idea what it was. This place was absolutely disgusting. We walked out and got a new place that night. We requested a refund through the 3rd party that we booked through. I would not listen to any good reviews on this hotel”

“Do not go here. The staff will steal your stuff out your room when your not there. Literally went inside of my wife's suitcase and stole her jewelry. They stole change out of drawer that I was using. They have mice running through the lobby area. They also have roaches. Not to mention they released my deposit to some card that wasn't mine, then claimed it was our cards. They Don't have a higher up to report, they run it themselves. Don't go there!!”

“Absolutely Disgusting – Avoid at All Costs I don’t usually leave reviews, but this place was unacceptable. When I arrived, I found a dead bug on the bed, and that was just the beginning. The sheets and pillowcases were visibly dirty – stained and clearly not washed. The bathroom was disgusting. It was clear no one had bothered to properly clean the room. When I brought this to the staff’s attention he apologized, but they refused to issue a refund because I booked through a third-party. Zero accountability, zero concern for guest safety or hygiene. I've stayed in budget hotels before, but this was a new low. Do yourself a favor and book literally anywhere else. Filthy, unprofessional, and not worth a cent.”