Hotel Cleveland, Autograph Collection: Cleveland Hotel Guide

“Wonderful stay in the heart of downtown Clevland. This historic hotel has a wow factor from the moment you walk up to it. The 1918 architectural elements really do shine and make you feel like you took a step back into the modern version of a classic hotel. The service was fantastic from when we walked in, especially from the front desk manager Robert. He gave us great recommendations and was very friendly and knowledgeable. The rooms were modern and seem to be recently refinished, we had view of the square and it was fantastic. The rooms were spacious, had wireless charging, and nice ambient lighting. I would also recommend having breakfast at the onsite restaurant, Mowreys. Overall - I will be returning next time I am in Clevland, thank you for a great experience!”

“We stayed here mostly from seeing the pictures online, it looked exactly like our kind of place. Was close to the places we planned to visit, had a restaurant inside, had rooms big enough for a family of 5. Had a casino attached to the building with inside access which was just bonus points as we like a night out. It checked all the boxes. As we arrived the building, sign and lights were impressive and nostalgic feeling. Valet service was great addition. Checking in was quick and easy, they even included free full size water bottles any time we asked, no limit. Heading to our room for a family of 5 we didn't know what to expect. As we exited the elevator, we walked straight ahead down a short hall that ended in double doors. That was our room!? We've never had a room like this from a hotel. The space was large, had dining room table, living room space and separate bedroom with 2 large beds and large marble tiled bathroom. Views of the city were great from multiple angles. The breakfast restaurant had great breakfast choices while playing post modern jukebox the entire time which was also awesome. Great city views if you're lucky enough to sit by the large window. The bar/restaurant at night was also great, good food choices, good service and plenty of space including couches/comfy chairs for our family to hang out for awhile, eat some food, play cards and spend the evening without being rushed out. Coming from Chicago for a weekend trip, people might say, wow cleveland, must be so exciting.. gotta say, this hotel made the entire trip. We would go back to Cleveland just for this hotel experience again honestly. Side note, my 8 year old lost a tooth one evening while at the restaurant. One of the servers heard about it, brought him an ice cream and $5 of her own money for losing a tooth, beating the tooth fairy to the punch. Ive never been to any restaurant where a server gave US a tip lol. Great place and great people!”

“Every team member truly goes above and beyond. From the very beginning, even when I wasn’t fully happy with the initial room, the staff were incredibly understanding and proactive. They offered me several alternative options until I found the one that perfectly suited my needs for a long stay, which I truly appreciated. The care didn’t stop there even small details were handled with great attention. When the breakfast area felt a bit cold for me, the team kindly brought a small heater so I could comfortably enjoy my breakfast, especially since I was often working and staying longer in the mornings. From the front desk to the breakfast team, everyone was consistently accommodating, friendly, and always smiling. You can really feel the dedication across all departments, making the entire stay exceptional. Thank you all for such a wonderful experience. Giuseppina Di Casola”