Altitude Trampoline Park: Cleveland Amusement Center Guide

Front doors wide open in a blizzard.. makes no sense. Also $8 for a Smaller body armor drink and a candy bar. 1 hr and some socks is like $23. Gotta fill out a waiver at their kiosk which was simple.

This place is absolutely disgusting! The upkeep is nonexistent. Holes in the seats, disgusting dirt on the climbing wall that was missing all the pegs on the bottom, so my younger kids couldn't even reach it to play on it. Never again will I spend 25 per child to play in absolute filth! Do better altitude especially with the money you make daily. Oh and not to mention the walk arounf crew on the trampoline was completely worthless today as there was teenage girls in the foam pit drawing on your foam pieces. smh! I have photos but how convenient it wont let me post!!!!!

I had my twins birthday here last year nov 2024 and invited like the grandparents to come and an aunt or uncle and ended up needing a second table, no big deal. I even got a $100 coupon for the party. The hostess was phenomenal! I decided with that experience we would be back the following year. That was yesterday, I upgraded the jump count and removed the slushies, just went with water. Still had $100 discount. I added a few extra pizzas and got drinks, couple icees while we were there. I immediately was like ugh idk if one table is enough, the hostess says well I can add on a table for $50?!?! I had paid for 15 jumpers?!?! How can 15 jumpers sit at one table. Immediately I'm like not happening. I had family again there but mainly all parents had a child jumper. One of my guests overheard the hostess at the counter tell her co worker that I had better not use a second table?!? She mentioned it to me after I told her the situation and she's like oh that was you she was talking about. So she had told us we could use it if other guests weren't using it. There was literally 10 other tables completely empty. Hostess comes back and tells me I can use that table without charging me and I explain it's appreciated but what I don't appreciate if her running her mouth about me at the counter with her coworker and then tell me that she was communicating with him/her. She literally said we can roll back the tapes. Like just apologize and take accountability for your mistake. Why would my guest have a reason to lie when she didn't even know it was about me until I mentioned it. Crazy! Ma'am I ran a business for 12 years. My employee would be reprimanded and sincere apologies to my party who had to witness that. All around unacceptable and I really wish I would have looked at your reviews. Nobody on the staff was friendly. All trash reviews from all recent birthday parties. Has there been a change in management/staff. We will absolutely not be back and you put a bad taste in a lot of parents mouths there last night. After the table conversation I just tried to mend the night but the tension was there the whole time. NEVER AGAIN! My survey I left was pleasant because I wanted my review left where others can see it.

Pretty crowded on a Sunday afternoon. Very over priced for everything. With all the different parties going on there isn't anywhere to sit. Pay to jump, pay for socks, and nowhere to sit. Wall of rules that kids don't follow. There were people having a good time,

We had our sons 4th birthday party here and it was a great experience! We rented an extra table, thankfully so because the park was full of parties! We also paid for the outside food fee and we thought it was worth it. We always like to have a lot of food/variety at our parties. We even brought ice cream cups in a cooler! The kids had a great time, our host was very friendly and I would definitely have another birthday party here again.