Spa West: Cleveland Spa Guide

We had an amazing spa day as an early Valentine’s Day celebration. Booking was super easy thanks to Jill, and she got us in even though we booked the day before. Allison checked us in and made sure we had time to relax before our sauna session and helped guide us through everything. We did a couples massage. My boyfriend had a deep tissue massage with Hannah and I had a relaxation massage with Chandra. Both were incredible and so relaxing. We ended the day with champagne in the relaxation room, which was such a nice touch. 10/10 recommend. Very professional, extremely clean, and we will definitely be back!!

Came here for the first time as a gift from one of my best friends and left feeling better than ever. First of all - the place is beautiful and it’s so clean. I had Geeyha (for massage) and Nicki (for pedicure) and they were both amazing - taking the time to be receptive to feedback and my needs as a client. And they were both personable which helped provide a really relaxing time. I will definitely be back - and I look forward to seeing them and all the rest of the friendly staff that I encountered, soon!

I had been experiencing some difficulties with dryness of my skin. I decided to try spa west and so glad I did. From Allison who helped determine which service was best just by me describing some of my concerns, to scheduling me with the technician Jill Gunton. Jill was absolutely wonderful. She listened to my concerns and made sure to proceed with what was best to help my concerns. She was extremely educated, has many years of experience, and a true talent of understanding skincare. She explained everything very thoroughly and educated me on different types of treatments that can be helpful as I enter into different stages of life. After my first treatment I noticed my skin had much more glow and moisture. I have experienced less dryness of my skin since my treatment. She helped create a plan for me and I had complete trust in her. Thank you so much and looking forward to the next appointment.

Sophia, who scheduled my appointment and greeted me was fantastic. She even gave me a discount because there was a special going on that I knew nothing about it. Mike, who did the deep tissue, was the best masseuse I’ve ever had… and I’ve had a lot of massages..all over the world! If you don’t like it hard, then you won’t like him… you have to tell him to be soft, but if you love deep tissue, it is absolutely phenomenal! I have plantar fasciitis and a real tight calf and he made me feel so much better. Not only are the employees fantastic but the facility is classy, luxurious, and I can’t believe it’s right in the heart of Westlake. I highly recommend.

I had the BEST experience here with Geeyha!!! She was so sweet, so professional, and genuinely gave me the best massage of my life. Literally massaged away knots I didn’t know I had. The building itself is beautiful and clean, and the front desk staff is incredibly kind and knowledgeable. Can’t express enough how much I enjoyed my time here today— I called and booked a massage for my mom too! :)