Terminal Tower Observation Deck: Cleveland Observation Deck Guide

Great experience at the Terminal Tower Observation Deck! Stunning 360° views of downtown Cleveland, the bridges, the river, and Lake Erie — perfect for photos and totally worth it. Access is a bit unique (and actually part of the charm): you check in with the security guard at the ground floor, collect the key/pass, and then head up on your own. It feels like a little hidden adventure before reaching the top. If you want the best view in the city, this is it. Highly recommen

The Terminal Tower Observation Deck is on the 42nd floor of the Terminal Tower. It is best to order tickets online first. Then go to the information desk in the lobby near the elevators to redeem them. On 9/16/23 the fee was $6.25, which is a great deal. You have to take the elevator to the 32nd floor and then get off on 32 and follow signs to walk around a corner and get on a different elevator to the 42nd floor. There is not a guide with you, so it can be a little confusing. The views of Cleveland are wonderful and you can walk around to get 360 degree views. You can see Lake Erie and the Cuyahoga River and the entire city of Cleveland. Also, the architecture of the building is spectacular. The designs are so intricate and artistic and the building is fabulous. Well worth the visit.

Security guards forgot to give any of our tour time (roughly 20 people) the elevator key to get to the actual observation floor. You have to switch elevators but the 2nd elevator wouldn't go anywhere without the key. A teen was sent down to get it from them and they wouldn't give it to her as she wasn't an adult though they are the ones who checked all of our tickets initially. They didn't come up themselves as "they don't ride the elevators". You couldn't go up the stairs as the stairs at a certain level as blocked off but then you couldn't get out as there are no doors opening to a floor until the 3rd floor. Guess if you have to leave during a fire above the 32 floor you just die? It's a nice view but the people running it apparently hate facilitating it whatsoever.

I love to seek out observation decks whenever I'm visiting a new city so I found my way here. The tickets were cheap but hours were very limited. You had to go to the building's security desk first and they will allow you in. The observation area itself was quite small and old, but that really gives you a nostalgic feeling that you don't get in those big-city glitzy observation attractions. And for the price, the view was well worth it! It's just amazing to think this was once the 2nd-tallest building in the world...

Five bucks a ticket, maybe 30 minutes and your done. Great way to see Lake Erie and the city of Cleveland. Talk to security, main lobby, main floor, at your designated time they will take you to the elevators. Take the elevator(s) there's signs once you leave the first elevator to the next elevator. Also when waiting for your designated time to go up, there's basically a mall, four stories, inside the building, main floor. You do not pay to get into the mall area, you only pay to go to the observation deck or area. There's also a casino attached to it, entrances in the mall area.